We are an online flower shop, and all orders must be placed through our website. Simply browse our shop, select your bouquet, choose the delivery date, and follow the steps at checkout. Need help with your order? We’re here to assist you! Call or text: +1 (403) 619-2313 Email: info.flower@lamaisonstudio.ca Live chat: Use the chat box on our website

We offer both local and Canada-wide delivery to make sending flowers easy and convenient. Delivery in Calgary & Surrounding Areas Free delivery within Calgary city limits Available Monday to Saturday, 11:00 AM – 8:00 PM Same-day delivery order cut-off: 11:00 AM (delivery window: 2:00 PM – 8:00 PM) Delivery fees for surrounding areas: Harmony, Cochrane, Airdrie, Chestermere, and Okotoks: $5 flat fee Canada-Wide Delivery (Limited Locations) We currently offer next-day delivery to select locations across Canada. Delivery fees vary by destination: Alberta Greater Edmonton & Red Deer: $5 Other AB cities: $10 Saskatchewan Greater Regina & Greater Saskatoon: $15 British Columbia Metro Vancouver & Greater Victoria: $15 Manitoba Greater Winnipeg: $20 Ontario Greater Toronto & Greater Ottawa: $30 Quebec Greater Montreal & Greater Quebec: $30

Once your order is shipped, a tracking link will be sent via text to the recipient, including an estimated arrival time, so they know when to expect their delivery. The sender will receive a confirmation email once the delivery is successfully completed. This ensures full visibility from our studio to their doorstep.

We don’t offer in-store pickup at this time, as we operate from a private floral studio and are online-only. All of our arrangements are carefully prepared and delivered directly to your recipient’s door for a seamless and convenient experience.

We offer curated bouquets that closely resemble the product photos on our website. You can choose either “Designer’s Choice” (available for all locations) or “Bloom Box” (available in Calgary and surrounding areas only) with your preferred color scheme. Please note that the final design will reflect La Maison’s signature floral style.

Our online store is open 24/7, so you can place orders anytime. Customer Support Hours: Monday – Saturday: 9:30 AM – 6:00 PM (MST) Closed on Sundays and statutory holidays Need help with your order? We’re here to assist you! • Call or text: +1 (403) 619-2313 • Email: info.flower@lamaisonstudio.ca • Live chat: Use the chat box on our website

We are an online flower shop, and all orders—including subscriptions—must be placed through our website. To subscribe, simply browse our shop, choose your preferred bouquet size and delivery frequency (monthly or bi-weekly), select your first delivery date, and complete the checkout process. Payments will be processed automatically based on your chosen frequency. You can view your payment history anytime on the My Subscription page. Need help with your order? We’re here to assist you! • Call or Text: +1 (403) 619-2313 • Email: info.flower@lamaisonstudio.ca • Live Chat: Use the chat box on our website

We offer both local and Canada-wide delivery to make sending flowers easy and convenient. Delivery in Calgary & Surrounding Areas Free delivery within Calgary city limits Available Monday to Saturday, 11:00 AM – 8:00 PM Same-day delivery order cut-off: 11:00 AM (delivery window: 2:00 PM – 8:00 PM) Delivery fees for surrounding areas: Harmony, Cochrane, Airdrie, Chestermere, and Okotoks: $5 flat fee Canada-Wide Delivery (Limited Locations) We currently offer next-day delivery to select locations across Canada. Delivery fees vary by destination: Alberta Greater Edmonton & Red Deer: $5 Other AB cities: $10 Saskatchewan Greater Regina & Greater Saskatoon: $15 British Columbia Metro Vancouver & Greater Victoria: $15 Manitoba Greater Winnipeg: $20 Ontario Greater Toronto & Greater Ottawa: $30 Quebec Greater Montreal & Greater Quebec: $30

You can view your subscription payment history on the "My Subscription" page, located under the top menu "SUBSCRIPTIONS." If you need assistance with changing your delivery date, address, or the size and frequency of your subscription flowers, please reach out to us through our Contact Us page.

Your subscription deliveries will follow the schedule based on your initial selected delivery date and chosen frequency. For example, if you leave a note requesting delivery on the first Monday of each month, we’ll align your deliveries accordingly. Once your order is shipped, you’ll receive a text message with a tracking link and estimated arrival time, so you’ll know exactly when to expect your flowers. You’ll also receive a confirmation email once the delivery is successfully completed—ensuring full visibility from our studio to your doorstep.

If you're away from home for an extended period or need to pause your subscription for any reason, please submit a pause request through our Contact Us page. To cancel your subscription, requests are accepted after your second delivery. Cancellation requests must also be submitted through the Contact Us page.

We don’t offer in-store pickup at this time, as we operate from a private floral studio and are online-only. All of our arrangements are carefully prepared and delivered directly to you or your recipient’s door for a seamless and convenient experience.

Our online store is open 24/7, so you can place orders anytime. Customer Support Hours: Monday – Saturday: 9:30 AM – 6:00 PM (MST) Closed on Sundays and statutory holidays Need help with your order? We’re here to assist you! • Call or text: +1 (403) 619-2313 • Email: info.flower@lamaisonstudio.ca • Live chat: Use the chat box on our website

We are an online flower shop, and all orders—including wedding flowers—must be placed through our website, except for full-service wedding setups with budgets over $3,000. To order, simply browse our À La Carte Wedding Collection, select your desired floral items, choose your delivery date, and follow the steps at checkout. Need help with your order? We’re here to assist you! • Call or text: +1 (403) 619-2313 • Email: info.flower@lamaisonstudio.ca • Live chat: Use the chat box on our website

We offer curated wedding flowers that closely reflect the product photos shown on our website. You can choose your preferred color scheme from our À La Carte Collection, but please note: We do not offer custom designs or accommodate requests for specific flower types. This approach allows us to work efficiently with seasonal blooms, maintain high quality, and offer our designs at reasonable, accessible prices—without compromising on beauty or style.

We currently deliver wedding flowers only within Calgary and surrounding areas. Deliveries are available Monday to Sunday between 11:30 AM and 8:00 PM. We offer free delivery within this time frame, but specific delivery times are not guaranteed. If you require delivery within a specific time window, please select the $35 timed delivery option at checkout. Please note: Items from the À La Carte Collection do not include setup services.

All bouquets are carefully packed with a water wrap to keep them fresh during delivery. You can store them in a cool area, and when you're ready to use them, simply remove the wrap and gently dry any excess water. If you receive your flowers a day before your wedding, we recommend the following for optimal freshness: Bouquets and chair swags: Place them in a vase with water. Boutonnières, wrist corsages, and rose petals: Store them in the fridge at a temperature between 3–6°C. Proper storage will help keep your wedding flowers looking beautiful and fresh for your big day.

Once your order is shipped, a tracking link or notice will be sent via text to you including an estimated arrival time, so you know when to expect their delivery.

We don’t offer in-store pickup at this time, as we operate from a private floral studio and are online-only. All of our arrangements are carefully prepared and delivered directly to your recipient’s door for a seamless and convenient experience.

Our online store is open 24/7, so you can place orders anytime. Customer Support Hours: Monday – Saturday: 9:30 AM – 6:00 PM (MST) Closed on Sundays and statutory holidays Need help with your order? We’re here to assist you! • Call or text: +1 (403) 619-2313 • Email: info.flower@lamaisonstudio.ca • Live chat: Use the chat box on our website